Focused on our customers during the COVID-19 crisis

Monday, March 23, 2020

You grow the food that feeds the world – and Nutrien Ag Solutions is proud to be your partner in that important work. Throughout the COVID-19 crisis, we’re committed to keeping you and our employees safe while minimizing disruption of the flow of products and services.

That’s why we’re taking several actions:

1. We’re working closely with all our suppliers to ensure we have multiple sources of products, to reduce reliance on any specific supplier.
2. We’re leaning on our digital tools, which provide insights, convenience and an efficient way for you to manage your business with us. We’re also ready and willing to take your orders via phone, text or email.
3. We’ve increased cleaning and disinfection in all our branch offices.
4. We’re limiting access to our facilities – only branch personnel and customers are allowed on the premises.
5. We’re instructing our employees to follow Public Health Agency of Canada guidelines about social distancing to help slow the spread of the coronavirus. This includes frequent hand washing, staying home when sick, covering coughs and sneezes and greeting or thanking customers verbally instead of shaking hands.
6. To help ensure uninterrupted service, each of our branches has identified an alternative branch that will step in to service our customers, if necessary.

We will continue to monitor the situation and make adjustments as necessary, with your safety and success as our top priority.

At this time, we don’t anticipate supply disruptions as a result of the coronavirus. Our global and diversified supply chain provides a competitive advantage, and we are tracking and monitoring the situation at all levels of our organization.

Thank you for your continued business and loyalty.

If you have any questions, please contact your local Nutrien Ag Solutions retail.

And follow us on Twitter @NutrienAgCda for further updates.

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